1. Who we are

Our website address is: https://hoteltow.de. The operator of the site and responsible for data protection is the Hotel Teltow Potsdamer Straße 53, 14513 Teltow.

2. Data collection on our website

We only collect personal data when you actively provide it to us, either to make a reservation or when getting in touch. There are no comment functions, user accounts for guests, or the option for visitors to upload their own media on this website.

3. Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions.

• Legal basis: The processing of this data is carried out on the basis of Art. 6(1)(b) GDPR, provided your enquiry relates to the fulfilment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR).

• Storage The data you enter in the contact form will remain with us until you request deletion or the purpose for data storage ceases to apply (e.g. after your request has been fully processed).

4. Room Reservation (Guestidea & Beds24)

For online reservations, we use the service provider's platform Guest insight, which on der technologyinfrastructure of Beds24 GmbH (Berlin). The data you enter in the booking form will be transmitted to these systems in an encrypted format to process your reservationto settle.

• Legal basis: Article 6(1)(b) GDPR (Performance of a contract).

• Security We have entered into data processing agreements with these partners to protect yourto guarantee data in accordance with legal standards.

5. Cookies & Consent (Real Cookie Banner)

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the „Real Cookie Banner“ consent tool. Details on how „Real Cookie Banner“ works can be found at https://devowl.io/de/rcb/datenverarbeitung/.

The legal bases for the processing of personal data in this context are Art. 6(1)(c) GDPR and Art. 6(1)(f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used, and the related consents.

Providing personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide personal data. If you do not provide personal data, we will not be able to manage your consents.

6. Your Rights

You have the right at any time to free access to information about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data.

For questions regarding data protection, please contact: reservierung@hoteltow.de.